1. Information We Collect
We collect information you voluntarily provide to us when you contact us, submit an inquiry, or use our website. This may include:
Personal and business contact information
Name, company name, email address, phone number, job title, contact role, and similar contact details.
Inquiry information
Details about your logistics or movement requirement, cargo type, route, timing, handling notes, documentation needs, and other information you choose to provide.
Technical information
IP address, browser type, device information, pages visited, and website usage data collected automatically.
Cookies and similar technologies
We may use cookies and similar technologies to improve website functionality, understand site usage, and support a better browsing experience.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and requests.
- Assess and coordinate logistics or movement requirements.
- Communicate important updates related to your inquiry or our services.
- Improve our website, services, and user experience.
- Maintain records, resolve concerns, and protect our rights.
- Comply with applicable legal obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share your information only where necessary, such as:
- With trusted service providers who help us operate our website, communications, or service coordination.
- With logistics partners, vendors, or service providers where needed to assess or support a movement requirement.
- When required by law, regulation, legal process, or lawful request.
- To protect the rights, property, or safety of VELZAR, our clients, partners, or the public.
4. Data Security
We implement reasonable technical and organizational measures to help protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, maintain records, and enforce our agreements.
6. Your Rights
Subject to applicable law, you may have rights regarding your personal information, including the right to:
- Be informed about how your personal information is collected and used.
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Object to certain processing activities.
- Request deletion, blocking, or restriction of your information where applicable.
- Withdraw consent where processing is based on consent.
- Request data portability where applicable.
- File a complaint with the appropriate data protection authority.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. VELZAR is not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing information to them.
8. Changes to This Privacy Policy
VELZAR may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date where applicable. We encourage you to review this policy periodically.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, you may contact us.
VELZAR is operated by A Global Enterprise Corp.